Credits are the cost unit for media generation. The number of credits required depends on the complexity of the generation, the model selected, duration, and various other factors. The credits cost of an operation will always be visible before you start the generation. Image generations generally cost less than video generations. The features you can spend your credits on are determined by your active subscription tier.

Credits are granted monthly based on your subscription tier. Yapper makes it easy to upgrade to higher tiers that grant more monthly credits with prorated pricing. When you upgrade, you will be granted the difference in credits between your new and old tiers immediately. You can also top up your credits by purchasing the one-time credit bundles from the pricing page at any time.

Monthly subscriptions provide you with a fixed number of credits that reset at the start of each billing cycle. For example, if your subscription includes 3,000 credits per month, your account will be granted up to 3,000 credits each month. Monthly credits can accumulate from month to month up to a maximum total if they are not used, usually around 2x the monthly credits your plan grants monthly, plus any remaining one-time credits. Your subscription tier also determines your usage permissions and access to advanced features. Your subscription remains active until you cancel it, and you can upgrade or downgrade your tier at any time by visiting the Account page.

Yes, immediately after payment you can start generating custom videos right away.

Yes, our payment service is secure. We use Stripe for financial processing, and we do not store any information about your card. Stripe ensures bank-level security standards.

Yes, after payment you get a receipt and invoice from Stripe.

Yes. The videos you create and models you upload stay private. Your personal data, videos, and models are stored securely, and our system is designed to protect your information from unauthorized access.

Yes, you can cancel your current subscription and subscribe to a different subscription at any time.

Yes. You can cancel your plan anytime from settings. You will have access until the end of your billing cycle.

Go to the usage tab to see your remaining credits.

We are happy to offer a refund if you were not able to generate videos on the website. If you're having trouble, please visit support and we will help you out. Unfortunately, we cannot normally offer refunds because the costs incurred for generating AI videos are extremely high. Our upstream providers do not let us ask for refunds for the GPU processing time used to create your personalized AI videos. This would make it a loss-making endeavor for us. During sign up you agree to withhold your right to refund for this reason. You can cancel any time, and your subscription will end. In the case of unforeseen circumstances, we are happy to address concerns case by case.

Video generation times depend on the type of video and length. Most videos take between 1-10 minutes to generate. You can track your video status from the dashboard.

To monetize content created with Yapper, you must upgrade to the Creator plan for a commercial license. You must also make sure you abide by local AI laws.

Yes, you can generate videos in other languages. We support the following languages: Arabic, Bengali, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Malayalam, Malay, Marathi, Norwegian, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Spanish, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese