You can top of your video credits by purchasing the one-time video plans from the pricing page at any time!

Yes, immediately after payment you can start generating custom videos right away.

Monthly subscriptions provide you with a fixed number of monthly credits that reset at the start of each billing cycle. For example, if your subscription includes 3,000 credits per month, your account will reset to 3,000 credits (plus any remaining one time credits) each month regardless of usage. Subscription credits do not accumulate from month to month if they are not used. Your subscription tier also determines your usage permissions and access to advanced features. Your subscription remains active until you cancel it, and you can upgrade or downgrade your tier at any time by visiting the Account page.

Yes, our payment service is secure. We use Stripe for financial processing, and we do not store any information about your card. Stripe ensures bank-level security standards.

Yes, after payment you get a receipt and invoice from Stripe.

Yes! The videos you create and models you upload stay private. Your personal data, videos, and models are stored securely, and our system is designed to protect your information from unauthorized access.

Yes, you can cancel your current subscription and subscribe to a different subscription at any time.

Yes. You can cancel your plan anytime from settings. You will have access until the end of your billing cycle.

Go to the usage tab to see your remaining credits.

We are happy to offer a refund if you were not able to generate videos on the website. If you're having trouble, please visit support and we will help you out. Unfortunately, we cannot offer refunds as costs incurred for generating AI videos are extremely high. In turn, our upstream providers do not let us ask for refunds for the GPU processing time used to create your personalized AI videos. This would make it a loss making endeavor for us. During sign up you agree to withhold your right to refund for this reason. You can cancel any time though and your subscription ends.

Videos generation times depend on the type of video and length. Most videos take between 1-10 minutes to generate. You can track your video status from the dashboard.

To monetize content created with Yapper, you must upgrade to the Creator plan for a commercial license. You must also make sure the you abide by local AI laws.

Yes you can generate videos in other languages. We support the following languages: Arabic, Bengali, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kannada, Korean, Malayalam, Malay, Marathi, Norwegian, Polish, Portuguese, Punjabi, Romanian, Russian, Slovak, Spanish, Swedish, Tagalog, Tamil, Telugu, Thai, Turkish, Ukrainian, Vietnamese

The quality of your videos depends on your own creativity and the prompt. It can sometimes take a few video attempts to get exactly what you want.